Kurrens Terms of Service
Last Updated: September 28, 2026
Effective Date: September 28, 2026
These Terms of Service (these “Terms”) form a binding agreement between you and INFERERA PTE. LTD., a company incorporated in Singapore (UEN 202631576H) with its registered address at 152 Beach Road, #11-05, Gateway East, Singapore 189721 (“Kurrens,” “we,” “us,” or “our”). They govern your access to and use of the website at https://kurrens.ai, the Kurrens API at https://api.kurrens.ai, the Kurrens console at https://console.kurrens.ai, our documentation, and any related products and services (collectively, the “Services”).
Please read these Terms carefully. They affect your legal rights and obligations, including provisions that disclaim or limit our liability, and they require disputes to be resolved by individual arbitration in Singapore (see Section 16).
These Terms incorporate by reference our Privacy Policy, Acceptable Use Policy, Data Policy, Billing, Credits & Refund Policy, and Model Licenses, and, where applicable, our Auto Recharge Agreement, Data Processing Addendum, and Service Level Agreement (together, the “Policies”).
If you do not agree to these Terms, do not use the Services. Questions about these Terms can be sent to [email protected].
1. Acceptance of These Terms
1.1. These Terms form a legally binding agreement between you and us regarding your access to and use of the Services.
1.2. Certain Services may be subject to additional terms, which we will make available through the Services, by email, or by other reasonable means. Once made available, those additional terms form part of these Terms. If any provision of the additional terms is found to be invalid or unenforceable, the remaining provisions remain in full force and effect.
1.3. We may update these Terms from time to time to reflect changes to the Services, our business practices, or applicable law. We will post the revised Terms on this page and update the “Last Updated” date. For material changes, we will give you at least fourteen (14) days’ notice by email or through the Services before the changes take effect, unless a shorter period is required for legal, security, or regulatory reasons. Your continued use of the Services after the revised Terms take effect constitutes your acceptance of them.
1.4. You may enter into an order form, enterprise agreement, or other written agreement with us for certain Services (an “Order Form”). If there is any conflict between these Terms and an Order Form, the Order Form controls with respect to the Services it covers.
1.5. We may provide translations of these Terms for convenience. If there is any conflict between the English version and a translation, the English version controls.
2. The Services
2.1. Inference service. Kurrens provides an inference service that lets you run open-weight artificial intelligence models (“Models”) that we host and operate on computing infrastructure under our control, through an application programming interface compatible with the OpenAI API format (the “API”). The Services may include serverless per-token inference, dedicated endpoints, batch processing, and related tools.
2.2. Models and their developers. The Models are developed by third parties (for example, DeepSeek, Alibaba Qwen, Zhipu AI, Moonshot AI, OpenAI, Google, or Meta) and released under their own licenses. We run the Models; we do not transmit your Customer Content (as defined in Section 6) to the Model developers. Your use of each Model is subject to that Model’s license and any use policy attached to it, as described in Section 5 and on our Model Licenses page.
2.3. Availability. The Models we offer, their versions, quantization, context lengths, prices, and deployment locations are listed at https://kurrens.ai/models and through our API and may change over time. We publish planned Model retirements at https://kurrens.ai/models/retirements and will give at least [[30]] days’ notice before retiring a Model from the serverless Service, except where earlier removal is required by law, by the Model’s license, or to address a security issue.
2.4. Service status. We publish the operational status of the Services at https://status.kurrens.ai.
2.5. Developer resources and support. We provide documentation at https://docs.kurrens.ai and technical support at [email protected]. Support hours are Monday through Saturday, 09:00–18:00 Singapore Time (UTC+8), unless otherwise agreed in an Order Form.
3. Who May Use the Services
3.1. You may use the Services only if you agree to these Terms and are not prohibited from receiving the Services under applicable law, including laws relating to export controls and economic sanctions.
3.2. If you accept these Terms on behalf of an organization, you represent and warrant that you have authority to bind that organization, and “you” refers to that organization.
3.3. You may not use the Services if:
- you have not reached the age of majority in your jurisdiction;
- you are located in, ordinarily resident in, or organized under the laws of a country or region subject to comprehensive sanctions or embargoes;
- you are designated on, or owned or controlled by a party designated on, any sanctions or restricted-party list maintained by Singapore, the United Nations, the United States, the European Union, the United Kingdom, or any other applicable authority; or
- we have previously terminated your account for violating these Terms, unless we have given you written permission to use the Services again.
3.4. [[Mainland China. The Services are not offered to users located in mainland China. Users in mainland China should use services provided by our affiliates that are designed for that market.]]
3.5. Creating an account with false information, creating an account on behalf of a minor, having another person fund your account to circumvent export controls, or creating an account when you are otherwise prohibited from using the Services violates these Terms. If we terminate your account for such a violation, we will, after verifying your identity, refund any unused purchased credits less third-party payment processing fees. If your breach causes damages to us or to third parties, we may deduct those damages from your remaining balance before issuing any refund and may pursue further remedies if the balance is insufficient.
4. Accounts and API Keys
4.1. You must create an account using an email address or a supported third-party identity provider to use the API. You must provide accurate, current, and complete information and keep it up to date.
4.2. You are responsible for all activity under your account and API keys. An API key is the sole credential for accessing the API and must be treated like a password. API keys are displayed only once at creation. You must keep your credentials secure, must not share or embed them in client-side code or public repositories, and must promptly rotate any key you believe may be compromised.
4.3. Your account is for your use (or your organization’s use) only and may not be transferred, sold, rented, or lent. If we determine that an account has been transferred, sold, rented, or lent, we may suspend or terminate it.
4.4. You must notify us promptly at [email protected] of any unauthorized use of your account or credentials. Except to the extent caused by our breach of these Terms, we are not liable for losses arising from unauthorized use of your credentials.
4.5. You may close your account at any time by contacting [email protected] after settling all outstanding fees. Upon closure, the provisions of Sections 13 and 14 apply.
5. Models, Licenses, and Model Restrictions
5.1. Model licenses. Each Model is made available by its developer under a license, which may include an acceptable use policy, attribution requirements, or other restrictions (each, a “Model License”). We list the Model License for each Model on its model page and on our Model Licenses page. By using a Model through the Services, you agree to comply with the applicable Model License to the extent it applies to your use of that Model’s outputs or of the Model through the Services.
5.2. Flow-down. If you make the Services or any Model available to your own end users, you are responsible for ensuring their use complies with these Terms, our Acceptable Use Policy, and the applicable Model License.
5.3. No endorsement. Model developers do not endorse Kurrens or the Services, and nothing in these Terms creates a relationship between you and any Model developer.
5.4. Model changes. We may add, update, or retire Models in accordance with Section 2.3. We will not replace the weights or quantization of a Model identifier we have published without updating the information displayed for that Model.
6. Your Content
6.1. Definitions. “Input” means any prompt, text, image, file, or other data you submit to the Services. “Output” means the content the Services generate in response to your Input. Input and Output together are “Customer Content.”
6.2. Ownership. As between you and us, you retain all rights in your Input and, to the extent permitted by applicable law and subject to the applicable Model License, you own the Output. We do not claim ownership of Customer Content.
6.3. Our use of Customer Content — Zero Data Retention. You grant us a non-exclusive, worldwide, royalty-free right to process Customer Content solely to provide the Services to you. We process Customer Content in memory for the duration of the request and do not store, log, or retain it after the response is delivered, do not use it to train, fine-tune, evaluate, or otherwise improve any model, and do not sell, publish, or share it with any third party, in each case except as expressly described in our Data Policy. This Section 6.3 and the Data Policy prevail over any conflicting provision in the Privacy Policy, any other Policy, or any webpage or documentation, and any Data Processing Addendum supplements but does not narrow them.
6.4. Your responsibilities. You represent and warrant that you have all rights, licenses, consents, and lawful bases needed to submit your Input and to allow us to process it as described in these Terms, and that your Input and your use of Output will not infringe or violate the rights of any third party or any applicable law. You are responsible for any personal data you include in Input.
6.5. Output accuracy. Output is generated by probabilistic models and may be inaccurate, incomplete, biased, or unsuitable for your purpose, and similar Output may be generated for other users. You are responsible for evaluating Output before relying on it, especially in legal, medical, financial, safety-critical, or other consequential contexts.
6.6. No monitoring obligation. Because we do not retain Customer Content, we do not review it and have no obligation to pre-screen, monitor, or edit Input or Output. We may act on reports of abuse, legal process, or evidence derived from non-content metadata as described in our Acceptable Use Policy.
7. Acceptable Use
7.1. You must use the Services in compliance with these Terms, our Acceptable Use Policy, the applicable Model Licenses, and all applicable laws.
7.2. Export controls. The Services, Models, and Output may be subject to export control and sanctions laws, including the Strategic Goods (Control) Act 2002 of Singapore, the U.S. Export Administration Regulations, and sanctions administered by the U.S. Office of Foreign Assets Control. You must not directly or indirectly export, re-export, transfer, or provide access to the Services or Output to any person, destination, or end use prohibited by those laws, including military end uses; rocket systems or unmanned aerial vehicles; nuclear, chemical, or biological weapons; or prohibited advanced computing or supercomputing end uses.
7.3. Enforcement. If we reasonably determine that your use violates these Terms or applicable law, whether through our own investigation or a third-party report, we may take one or more of the following actions: (a) require you to change your use; (b) restrict or suspend access to specific Models or features; (c) suspend your account; or (d) terminate your account. Where reasonably practicable and lawful, we will notify you by email and provide a channel to contest the action ([email protected]).
7.4. You are liable for any losses that we, other users, or third parties suffer as a result of your violation of applicable law or these Terms.
8. Fees, Credits, and Payment
8.1. Pricing. Fees for the Services are listed at https://kurrens.ai/pricing and in the console, and are denominated in U.S. dollars. Unless otherwise stated in an Order Form, the Services are billed on a prepaid credit basis: you purchase credits, and your usage is deducted from your credit balance as it occurs.
8.2. Price changes. We may change prices from time to time. Price reductions may take effect immediately. We will give at least [[fourteen (14)]] days’ notice of any price increase for a Model on the pricing page and through the API model listing. Prices in effect at the time a request is processed apply to that request.
8.3. Credits, refunds, and taxes. Credits, refunds, credit expiration, promotional credits, and taxes are governed by our Billing, Credits & Refund Policy. If you enable automatic recharge, our Auto Recharge Agreement also applies.
8.4. Insufficient balance. If your credit balance is exhausted, requests will be rejected until you add credits. We are not liable for any interruption caused by an insufficient balance.
8.5. Invoiced customers. If an Order Form provides for invoicing, you will pay each invoice within the period stated in the Order Form (or, if none is stated, within thirty (30) days of the invoice date). Overdue amounts may result in suspension of the Services after written notice.
9. Service Changes, Suspension, and Interruption
9.1. We may modify, suspend, or discontinue part or all of the Services for legitimate reasons, including: (a) scheduled or emergency maintenance; (b) force majeure events, such as natural disasters, government actions, regulatory changes, labor disputes, civil unrest, or pandemics; (c) failures of underlying infrastructure, such as power, network, or hardware failures; (d) security incidents; (e) problems with your own systems or network; (f) unauthorized or abusive use of the Services; or (g) other circumstances beyond our reasonable control. We will give you notice as soon as reasonably practicable. Planned maintenance will be announced on our status page in advance where possible.
9.2. Service levels and service credits, where applicable, are set out in our Service Level Agreement or your Order Form.
10. Confidentiality
10.1. Each party may receive non-public information from the other that is marked confidential or would reasonably be understood to be confidential (“Confidential Information”). The receiving party will use the disclosing party’s Confidential Information only to perform under these Terms and will protect it with at least reasonable care. Customer Content is your Confidential Information. These obligations do not apply to information that is or becomes public through no fault of the receiving party, was known to it without restriction, is independently developed, or is rightfully received from a third party without a duty of confidentiality. A party may disclose Confidential Information when required by law, after giving the other party reasonable notice where lawful.
11. Intellectual Property
11.1. Our IP. We and our licensors own all rights in the Services, including our software, infrastructure, website, documentation, trademarks, and the design of the console (excluding the Models, which are owned by their respective developers, and excluding Customer Content). Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to use the Services during your subscription or while you hold a credit balance. This license does not include any right to our source code.
11.2. Restrictions. Except as permitted by these Terms or applicable law, you may not copy, modify, reverse engineer, decompile, or create derivative works of the Services; resell or sublicense access to the Services as a standalone inference service without our written consent; or remove any proprietary notices.
11.3. Feedback. If you give us suggestions or feedback about the Services, we may use them without restriction or obligation to you.
11.4. Trademarks. You may not use the Kurrens name or logos without our prior written consent, except to accurately state that your product uses the Services.
12. Disclaimers
12.1. THE SERVICES, MODELS, AND OUTPUT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT OUTPUT WILL BE ACCURATE OR COMPLETE, OR THAT THE SERVICES WILL MEET YOUR REQUIREMENTS, EXCEPT AS EXPRESSLY PROVIDED IN AN APPLICABLE SERVICE LEVEL AGREEMENT.
12.2. You acknowledge that artificial intelligence is a rapidly developing field and that you are interacting with an automated system that relies on probabilistic models.
13. Limitation of Liability
13.1. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
13.2. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES WILL NOT EXCEED [[THE FEES YOU PAID TO US FOR THE SERVICES IN THE CALENDAR MONTH IN WHICH THE EVENT GIVING RISE TO THE CLAIM OCCURRED]].
13.3. The limitations in this Section 13 do not apply to your payment obligations, your indemnification obligations, or liability that cannot be limited under applicable law.
14. Indemnification
14.1. You will defend, indemnify, and hold harmless Kurrens and its affiliates, officers, employees, and agents from any third-party claim, and related losses, damages, and reasonable legal fees, arising out of (a) your Input or your use of Output; (b) your breach of these Terms, the Acceptable Use Policy, or any Model License; or (c) your violation of applicable law or third-party rights.
15. Term and Termination
15.1. These Terms apply from the time you first use the Services until your account is closed or terminated.
15.2. We may suspend or terminate your access to the Services (a) as described in Section 7.3; (b) if you fail to pay amounts due; (c) if required by law or a regulator; or (d) if we discontinue the Services, in which case we will give you at least thirty (30) days’ notice where reasonably practicable.
15.3. Upon termination: (a) your right to use the Services ends; (b) you remain responsible for fees incurred before termination; (c) unused purchased credits will be handled as described in our Billing, Credits & Refund Policy; and (d) account data (not Customer Content, which we do not retain) will be retained for a grace period of three (3) months to allow you to export your records, after which it will be deleted or anonymized, except where we are required by law to retain it.
15.4. Sections 6.2, 6.4, 10, 11, 12, 13, 14, 15.3, 16, and 17 survive termination.
16. Governing Law and Dispute Resolution
16.1. These Terms are governed by the laws of Singapore, without regard to conflict-of-laws principles.
16.2. Before starting arbitration, the parties will try in good faith to resolve any dispute informally for at least thirty (30) days after written notice to the other party (for us, at [email protected]).
16.3. Any dispute arising out of or in connection with these Terms, including any question regarding their existence, validity, or termination, will be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre (“SIAC”) in accordance with the SIAC Arbitration Rules then in force, which are incorporated by reference into this Section. The seat of arbitration is Singapore. The tribunal will consist of one (1) arbitrator. The language of the arbitration is English.
16.4. Class action waiver. To the fullest extent permitted by law, each party may bring claims against the other only in its individual capacity and not as a plaintiff or class member in any purported class, consolidated, or representative proceeding.
16.5. Nothing in this Section prevents either party from seeking urgent injunctive or equitable relief from a court of competent jurisdiction to protect its intellectual property or Confidential Information.
17. General
17.1. Entire agreement. These Terms, the Policies, and any Order Form are the entire agreement between you and us regarding the Services.
17.2. Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms to an affiliate or in connection with a merger, acquisition, or sale of assets, with notice to you.
17.3. Force majeure. Neither party is liable for delay or failure to perform caused by events beyond its reasonable control, except for payment obligations.
17.4. Notices. We may send notices to the email address associated with your account. You may send notices to [email protected].
17.5. Severability; waiver. If any provision is held unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver.
17.6. Independent contractors. The parties are independent contractors.
17.7. Electronic communications. You consent to receive communications from us electronically and agree that electronic agreements and records satisfy any requirement that they be in writing.
18. Contact
INFERERA PTE. LTD.
152 Beach Road, #11-05, Gateway East, Singapore 189721
Email: [email protected] (for legal notices, use the subject line “Legal notice”)